Shipping policy

Shipping & Return Policy — tremph.store

Last updated: July 27, 2026

Thank you for shopping with tremph.store! Please read our shipping and return policy carefully before placing your order.

Shipping Policy

  • Delivery Time: All orders are delivered within 7 business days from the date of order confirmation.
  • Order Processing: Orders are processed within 1–2 business days before being handed over for delivery.
  • Delivery Delays: In rare cases (weather, courier delays, remote locations), delivery may take slightly longer. We appreciate your patience and will keep you updated if this happens.
  • Order Tracking: Once your order is shipped, you will receive tracking details via email/SMS to monitor your delivery status.
  • Shipping Charges: Any applicable shipping charges will be clearly mentioned at checkout before you complete your purchase.

Return Policy

  • Return Window: Customers can request a return within 5 days of receiving their order.
  • Eligibility: Items must be unused, in their original packaging, and in the same condition as received, with all tags/labels intact.
  • How to Request a Return: Email us at tramph.store@gmail.com with your order number and reason for return, and our team will guide you through the next steps.
  • Refund/Replacement: Once your returned item is received and inspected, we will notify you of the approval status. Approved returns will be processed for refund or replacement as applicable.
  • Non-Returnable Items: Items marked as final sale, used, damaged due to customer mishandling, or without original packaging are not eligible for return.

Customer Support

Our support team is available to help with any order, shipping, or return-related queries.

We're committed to ensuring a smooth shopping experience. If you have any questions about your order, shipping status, or a return request, please don't hesitate to reach out to us at tramph.store@gmail.com.

Thank you for choosing tremph.store!